Last updated: April 2025 | Wallaby Mart (wallabymart.store)
This policy explains how we collect, use, store, and protect your personal information when you shop with us.
1. Who We Are
The website wallabymart.store is run by Wallaby Mart. As an Australian online store, we sell wellness, sleep, and home comfort items. This policy says that “Wallaby Mart,” “we,” “us,” or “our” means the business that runs this website.
2. Information We Collect
We only collect personal information when we need it to process your order, help you with a problem, or improve your shopping experience.
The data we may collect includes:
a) Information You Provide Directly
- Your name and contact details (email address and phone number)
- Shipping and billing address
- Payment information (processed securely through our payment providers; we do not store card details)
- Your order history and any messages sent to our support team
- Any information submitted through our contact or inquiry forms
b) Information Collected Automatically
- Browser type and IP address
- Pages visited, time spent on the site, and referring URLs
- Device type and operating system
- Cookies and tracking data
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing your orders, including shipping and delivery updates
- Communicating with you about your order, questions, or support requests
- Sending order confirmations and tracking information
- Improving our website, products, and customer service
- Preventing fraud and keeping our platform secure
- Complying with legal obligations
- Sending marketing messages after you have provided consent
4. How We Share Your Information
We do not sell, rent, or trade your personal information to other businesses for their own marketing purposes.
We may only share your information with trusted third parties when necessary to operate our business, such as payment providers, shipping partners, and customer support services.
We ensure that all third parties handle your data securely and in accordance with privacy regulations.
5. Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Our website uses SSL encryption (HTTPS) to protect the information shared between your browser and our servers.
Payment information is handled by PCI-compliant payment processors. We do not store complete credit card information on our systems.
While we work hard to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we maintain industry-standard protections.
6. International Customers
Wallaby Mart ships worldwide. If you are located outside Australia, please note that your personal information may be transferred to and processed in Australia, where our business is based.
By placing an order, you consent to this transfer.
We ensure that any cross-border transfer of your data is handled in accordance with applicable privacy laws.
7. Third-Party Links
Our website may contain links to third-party websites such as social media platforms or payment processors.
This Privacy Policy applies only to wallabymart.store. We are not responsible for how other websites handle your personal information, so we encourage you to review their privacy policies before sharing your data.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
Any updates will be posted on this page with the revised “Last updated” date.
9. Children’s Privacy
We do not knowingly collect personal information from children under 13, and our website is not intended for children.
If you believe that a child has provided us with personal information without parental consent, please contact us and we will remove that information.
10. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy or how we use your personal information, please contact us:
📧 wallabymart@gmail.com
📞 +61 424 984 896
📍 Sydney NSW, Australia
🌐 wallabymart.store